Great results require Professional Services

Medical equipment needs to be serviced according to official recommendations. It must ensure safety for patients as well as users. ASTEMED executes certified services including regular maintenance, repairs, calibrations and installations.

Installation

It is vital that the medical equipment is installed professionally and tested carefully, to ensure both the proper operation of the equipment and the safety of the patients and end users. Our well-trained engineers who have technical knowledge are prepared to manage high-tech installations according to the equipment manufacturer standards. Our team can help ensure that installations are completed correctly, on time and on budget.

Repair

ASTEMED is assigned as authorised repair centres by our Principals holding the same manufacturer’s standards and procedures. Our on-the-ground biomedical engineers are experts in conducting equipment repair with full coordination with vendors and hospital administration in accordance with the manufacturers’ standards, ensuring less downtime and more cost-effective solutions.

Maintenance

We follow manufacturer recommendations to maintain your medical equipment in order to save you money on the long run and minimize the downtime. Our well-trained engineers manage the preventive maintenance for maintaining the equipment in satisfactory operating condition by providing systematic inspection, detection, and correction of incipient failures. We also run regular PPM service to extend the lifetime of the equipment.

24/7 Support

Our service professionals are committed to providing excellent support to our clients by providing personalized services to each client with maximum care and attention. We also ensure that our clients get the best after sales support services beyond their expectations.

User Trainings

Comprehensive training is at the core of our services. We provide end-users with the needed up-to-date trainings on the basic care and maintenance of the equipment along with hands-on sessions. Our ultimate goal is to facilitate safe and effective device use.

Why Choose ASTEMED Services?

Efficiency and time saving

Accuracy and data visibility

Simple, automated, and standardized process

Expert well-trained engineers

24/7 dedicated support

Improve customer experience and satisfaction

Contact our Customer Support

For technical support and sales inquiries:


Abu Dhabi Emirate
+971-2-644-7295


Dubai & Northern Emirates
+971-4-252-3911